About Us

Get the latest updates on maps, workshops, events, and inspiration. 

Press

© 2019 | SF BAY AREA

  • White Facebook Icon
  • White Pinterest Icon
  • White Instagram Icon

TERMS + CONDITIONS

2 easy ways to order:

  1. Fill out our wholesale application and you will be emailed our product line sheet and link to our order form within 1-2 business days.

  2. Call us at (408) 439-5658

 

If you need a new order form, let us know and we'll send one to you!

​​​Our minimum opening order is $200, and the minimum reorder is $150.

  • Wholesale accounts are available to brick-and-mortar retail shops, or online retailers with active storefronts.

  • Goods purchased from us at wholesale prices must be used for resale.

  • We may ask you to prove the existence of your business in order for us to establish that you are a wholesale retailer. This may include providing your resale number, copy of your business license, the address of your retail outlet and/or a digital photograph of your storefront, and/or the URL of your website from which you operate your own e-commerce enabled web store.

 

  • After you submit and order, we will send you an invoice via email, which can be paid by check, credit card, or Paypal. New retailers are required to complete the payment before shipment. Net 30 terms are offered to established customers. Late payments incur a late fee of 10% per month. Customer are responsible for shipping and handling costs. We accept business checks payable to “Traveling Calligrapher”.
  • We accept business checks payable to “Traveling Calligrapher”.

 

  • Orders under $3500 USD must be paid in full prior to shipping.

  • Orders over $3500 USD will require a 50% deposit to confirm the order. Final balance must be submitted and received by Traveling Calligrapher prior to shipping.

  • Net payment and COD terms may be arranged for qualifying accounts. Such accounts must provide adequate credit references for approval. When sending in credit references, please include email addresses or fax numbers of trade references. Accounts that do not provide adequate credit references will be placed on prepaid terms.

  • A 10% monthly service charge will apply for all past due invoices. Customers with past due invoices will have orders placed on hold until account is cleared of dues.

  • A $30 USD service charge will apply for all bounced checks.

 

  • If items are in stock, please allow 1-3 business days for processing before your order is shipped.

  • If items are not in stock, please allow 1-2 weeks for production and delivery of goods once your order has been received.

 

  • Shipping and handling will be calculated and added to your total upon check out. We reserve the right to our discretion as to the carrier to be used on any shipment. Generally an order of 15 maps will cost $12-$18 depending on the distance. Most orders will arrive 2-3 days after shipment and a tracking number will be provided. 

  • International shipping is available. Retailers are responsible for all taxes and customs-related duty fees in addition to international shipping charges. In some cases, you may be required to pay customs duty fees or shipping surcharges billed to "Traveling Calligrapher" after the goods have been shipped. It is your responsibility to submit payment for such post-delivery fees and charges immediately upon receipt of invoice. Rates are different with each country. Traveling Calligrapher will not be accountable for such fees. We encourage our international wholesale customers to use their own shipping accounts whenever possible to avoid unforeseen charges.

 

  • Wholesale orders may not be returned or exchanged. We only accept returns in the case of damaged or defective merchandise. 

  • It is our goal to inspect every product that ships out for quality purposes. But in the case of damages or defects, please contact wholesale@travelingcalligrapher.com and provide a photo of damaged merchandise within 5 days of receipt and postmarked within 5 days of report.  

  • We will replace with new merchandise after review. In some circumstances, we may send a return shipping label and ask that you return damaged or defective merchandise. All merchandise must be returned in its original packaging immediately upon receiving return shipping label. Damaged and defective merchandise will not be accepted after 15 days of return shipping label issuance. 

 

  • Written email cancellations are accepted only if delivery of product is late. Under no other circumstances will cancellations be accepted. We do not offer buyback credit. 

 

  • Products may not be sold for less than the current US MSRP retail price listed on the Traveling Calligrapher's website, with the exception of short-term sales. We reserve the right to refuse future business with anyone who resells our items at wholesale or near wholesale prices.

 

  • Traveling Calligrapher's promotions (i.e. promo codes on newsletters, postcards, social media, etc) are exclusive to customers who purchase at retail price and are not applicable to wholesale accounts.  

 

  • Please note that product colors may appear differently in photos. Samples are available upon request. Please email wholesale@travelingcalligrapher.com to arrange. Sample fees would amount to wholesale cost per product plus shipping charges. Cost of sample fees will be credited towards your first order.

 

  • It is our goal to produce goods that are consistent in shape, color, size, and overall quality. However, please note that merchandise may vary between different production runs. These variances would not be considered defective.

 

  • We do not permit the resale of Traveling Calligrapher products via Amazon, eBay, Alibaba, AliExpress, any auction sites, or social media sites such as Facebook or Instagram. Failure to comply may result in your wholesale status being revoked.

 

  • The name Traveling Calligrapher, all photographs, designs, products, content, text and graphics on Traveling Calligrapher’s web pages are the exclusive intellectual property of Traveling Calligrapher, and may not be reproduced in any form without the express written consent of Traveling Calligrapher.

  • If you would like to use Traveling Calligrapher's product photography to market Traveling Calligrapher products, you must be an approved Traveling Calligrapher retailer. If you are an approved retailer, please email wholesale@travelingcalligrapher.com for access to our product and lifestyle images. Please note that these images remain the sole property of Traveling Calligrapher, and we maintain the right to determine final usage of images.

  • All Traveling Calligrapher's photos and written content may only be used on another webpage or in print with express permission and when credited to Traveling Calligrapher. All photos and content can be shared on social media without express permission, but only when the Traveling Calligrapher brand is given credit and tagged when applicable. We reserve the right to refuse future business with anyone who does not comply with our intellectual property terms.

 

  • Proximity and exclusivity will be evaluated case by case and a number of factors will be considered. Stores who are interested in exclusivity will have a trial period of three months, in which they have to place at least $1,500 of orders. A three-mile radius exclusivity will be granted once that requirement has been met.

  • To maintain exclusivity, the store must place a minimum of $1,500 in orders every three months, and must not be inactive for any period of three months or more.

  • If there is a new account inquiry by another store within a three-mile radius, we will re-evaluate whether the existing account has met the above requirements. If not, we will contact the existing account and allow 7 business days to either meet the requirement or relinquish their exclusivity rights.

 

If you have additional questions, please email us at wholesale@travelingcalligrapher.com.

HOW TO ORDER

MINIMUMS & PRICING

ACCOUNT QUALIFICATIONS

PAYMENT METHODS

PAYMENT TERMS

ESTIMATED PRODUCTION OR LEAD TIME

SHIPPING & DELIVERY

RETURNS & EXCHANGES

DAMAGES & DEFECTS

CANCELLATIONS

DISCOUNTS

PROMOTIONS

PRODUCT SAMPLES

MERCHANDISE QUALITY

THIRD PARTY WEBSITES

PRODUCT IMAGES & INTELLECTUAL PROPERTY

EXCLUSIVITY & PROXIMITY